Inquiries Regarding Online Bookings/Purchases


Before making an inquiry, please check "User's Guide" and "Frequently Asked Questions."

User's Guide: Information regarding online booking/purchase periods, changes/cancellations, payment methods, and more

Frequently Asked Questions: Answers to frequently asked questions from Guests


Tokyo Disney Resort Online Reservations/Purchasing Support Desk

Phone Inquiries

Inquiries regarding user registration, booking/purchase methods, available offerings, details of bookings/purchases, and Online Reservation Privileges

  • For inquiries regarding bookings/purchases, we request that the person with the user ID who made the booking/purchase, or the person registered in the reservation make the inquiry.


Hours: 10:00 a.m. to 3:00 p.m. (7 days a week)

  • -Any charges resulting from calls to the above phone number must be covered by the caller.
  • -Charges will differ based on your phone carriers and plans. Please contact your phone carrier for details.
  • -From overseas, please call +81-50-3090-2743
  • -This call is being recorded in order to confirm the contents of our Guests' inquiries and the responses of the operators, as well as to provide future services and improve the quality of our services.
  • -For details on how we handle the information received from our Guests, please refer to our Privacy Policy posted on the Tokyo Disney Resort Official Website.
  • -We request that you call us with your caller ID setting turned on.
  • -To offer the best services possible, our operators will ask for your name at the beginning of the call.
  • -Interpreters may be provided for inquiries in English, Chinese, and Korean, but may not be available depending on circumstances.
Inquiries Regarding Tokyo Disney Resort

See here to make a general inquiry regarding Tokyo Disney Resort.