For basic information on making reservations and using this site, please read
"User's Guide"」and 「"FAQ."


Tokyo Disney Resort Online Reservations/Purchasing Support Desk

Telephone 0570-00-1928
  • -Cast Members who speak English are not always available, but we can arrange to have someone who speaks English interpret via telephone.
  • -The above phone number is not toll-free. Any phone charges must be covered by the caller.
  • -Calls from mobile phones and smartphones are charged 10 yen per 20 seconds (excluding tax)..
  • -This number cannot be used when calling from IP phones or international numbers. If your call does not go through, please call +81-45-330-9697.
Hours 10:00 a.m. - 3:00 p.m. (7 days a week)
  • -User Registration Inquires
  • -Website Navigation Inquires
  • -Merchandise Inquires
  • -Inquiries, Changes, and Cancellations regarding Online Reservation Privileges

  • - We request that inquires related to reservations or purchases be made by the holder of the User ID who made the transaction, or the individual registered for the transaction.

  • - Your call may be recorded for the purpose of checking the content of the call and the quality of our operator's service.

Tokyo Disney Resort Information Center

General Information
Telephone 0570-00-8632
Hours 10:00 a.m. - 3:00 p.m. (7 days a week)