About Hotel Booking

 

Reservations for rooms at the Disney Hotels can be made online.

  • -If you book several rooms, please enter the name of one of the Guests staying in each room. Please be aware that each room you reserve must have a different Guest name listed as you cannot reserve multiple rooms under the same name. Also, you cannot change any Guest name after you have completed your booking.

Booking Restrictions

Read more here about the applicable Disney hotels and the period for booking a stay at a Disney Hotel.

Hours of Online Reservations

This service is available all day, except between 3:00 a.m. and 5:00 a.m. (JST).
  • -This website is closed for maintenance between 3:00 a.m. and 5:00 a.m. (JST) daily. The maintenance mode will automatically begin at 3:00 a.m. Any incompleted reservations or purchases at that time will become invalid.

Payment

The reservation deposit for stays should be paid using a credit card. Your deposit payment will be processed when you make the reservation through this website. Please pay the remnant of your hotel fee when you check out from the hotel.

Deposit
■Deluxe Type: 30,000 yen (per room per stay)
ーDisney Ambassador Hotel
ーTokyo DisneySea Hotel MiraCosta
ーTokyo Disneyland Hotel

■Moderate Type: 15,000 yen (per room per stay)
-Tokyo Disney Resort Toy Story Hotel

■Value Type: 15,000 yen (per room per stay)
ーTokyo Disney Celebration Hotel

Click here for credit cards that can use this service.

Booking for Restaurants

Guests who have used this website to reserve rooms at the Disney Hotels can make advance bookings for certain restaurants in the Disney Hotels and the Parks. These Online Reservations Privileges can be booked on this website until 8:59 p.m. on the day before the use date of the privilege. 
Please note that restaurants that can be booked in advance as part of the guest benefits may vary depending on the hotel you booked. See here for details.

  • *Please understand that we may not be able to accommodate your request if the restaurant is fully booked, or for other reasons.
  • *Not warranted by the itinerary. Please pay the charges directly at the restaurant.
  • *If you are not able to use this site, you can make your bookings at the Tokyo Disney Resort Online Reservations/Purchasing Support Desk.
    To make an inquiry at Tokyo Disney Resort Online Reservations/Purchasing Support Desk,you must be the person with a user ID or the person whose name was registered as a representative of the person who made the reservation.

Rooms and Capacity

With this website, you can reserve rooms at Disney Hotels. With one transaction, you can reserve up to 3 rooms for 5 nights.For room capacity, please check the bed types on each reservation page before booking your room. One regular-size bed can accommodate one child age 11 or younger as a bedshare Guest. One double-size bed can accommodate 2 children as bedshare Guests.
-To book 4 or more rooms or to book for 6 nights or longer, please make a new reservation for the additional rooms or nights, with the User IDs of people who will be staying in the rooms
 

Canceling or Changing Your Reservation

Cancellations

Please make cancellations through this website. (If you cannot cancel through this website, please contact the Tokyo Disney Resort Online Reservations & Tickets Support Desk.) You will be charged a fee as shown in the chart under “Cancellation Fees” if you cancel within the indicated period.
The deposit that you paid earlier will be used to pay for the cancellation fee.

  • --Please contact the hotel directly if you are canceling your reservation on the day of your scheduled stay. You can find the hotel telephone number in the e-mail that was sent to you to confirm your reservation.
  • --Hotel Guest Benefits (such as restaurants) that you have arranged with this reservation will also be canceled together with the cancellation of your hotel reservation.

Cancellation Fees

If you change the dates of stay and other aspects of your reservation for your own reasons, your original reservation will be treated as having been canceled and the designated cancellation fees will be deducted from your deposit accordingly.

■Deluxe type

14 to 8 days before your stay 7 to 2 days before your stay Day before or on the day of your stay, or no-show
10,000 per room 20,000 per room 30,000 per room

■Moderate Type  / Value type

14 to 8 days before your stay 7 to 2 days before your stay Day before or on the day of your stay, or no-show
5,000 per room 10,000 per room 15,000 per room


Making Additions or Other Changes

Please understand that we may not be able to accommodate your request because no rooms are available or for other reasons.
 

Agreements

Other

A Park ticket is required for admission to Tokyo Disneyland or Tokyo DisneySea. Please note that the fees for parking your car at the Disney Hotels do not cover the fees for parking at the Parks.
This website is entrusted with reservation services by the accommodations facilities. This website shall not be held responsible for any damage caused between Guests and the accommodations facilities. Persons other than those registered in the Hotel reservation are not allowed to stay at the Hotel.
For overall information on this website including the computer setup and compatible browsers, click here.