Teams of Use

Oriental Land Co., Ltd. ("OLC") hereby provides the terms and conditions on your access and interaction with OLC’s online booking and purchase services ("Services") on the website (www.tokyodisneyresort.jp) owned and operated by OLC under license from Disney Enterprises, Inc. in the U.S.A. ("DISNEY") and other websites designated by OLC.

Chapter I. GENERAL

Article 1. Scope and Revision

Article 2. Access

Chapter II. USER

Article 3. Definition

"User" means a person (a) who agrees to the Terms, signs up for the user registration pursuant to the procedures specified by OLC ("User Registration"), and whose User Registration has been approved by OLC or (b) who agrees to the Terms and accesses Services after his/her Disney account is approved by DISNEY pursuant to the procedures specified by DISNEY.

Article 4. Registration

Article 5. Data Update Request and Cancellation

Article 6. Suspension and Registration Removal

OLC may suspend Services or remove User Registration without prior notice if User:

Article 7. Prohibited Acts

User is prohibited to engage in any of the acts below:

Article 8. Copyright and Other Rights

Article 9. User ID and Password

Article 10. Use of Personal Information

Based on OLC's determination, all or part of the personal information may be shared with third parties such as OLC's subsidiary companies and Disney Enterprises, Inc. (a U.S. corporation) and its parent, subsidiary and affiliated companies (including those residing outside Japan). The types of personal information shared with such third parties and the methods are as follows:

Personal Information to be Shared

Personal Information Transfer Method

At customer's request, OLC will disclose, revise, add, and remove the customer’s personal information retained by OLC, and suspend or terminate the use of the personal information, and discontinue to provide third parties with the personal information. If customers have any questions or requests concerning OLC’s privacy practice in connection with Services, please contact us at:

Tokyo Disney Resort Information Center in Oriental Land Co., Ltd.

Address: 1-1 Maihama, Urayasu-shi, Chiba, 279-8511 Japan
Phone: 0570-00-8632
Available: 10:00 a.m. to 3:00 p.m.
Ref. code for privacy inquiry: P040011

  • Note 1: For IP phone: 045-330-5211, or international call: 81-45-330-5211
  • Note 2: For the purpose of query follow-up and our customer service quality verifications, the dialogue over the phone is to be recorded. We would appreciate your understanding and cooperation.

Chapter III. Booking and Purchase of Merchandise

Article 11. Purchase of Merchandise

Article 12. Payment

Article 13. Merchandise Return

Chapter IV. Operation of Services

Article 14. Suspension

OLC may suspend Services in whole or in part without prior notice to customer if any of the following applies:

Article 15. Discontinuation

Article 16. Disclaimer

Article 17. Miscellaneous

Oriental Land Co., Ltd.
Updated: Dec 24, 2019

Please read before booking a restaurant

■You can make up to three bookings, including show restaurants, for the same dining date
(excluding Great American Waffle Co.).
■Priority Seating for restaurants in the Parks or Disney hotels within Tokyo Disney Resort can be booked in advance for one time slot in each meal category (breakfast, lunch, and dinner) on the same dining date. (Guests with Online Reservations Privileges or Complimentary Breakfast, can book one time slot for each meal in either the benefits category or the general category, but not both.)
※excluding Great American Waffle Co.
■A reservation for up to eight persons, including children age 3 or under, can be made with one booking. Please be sure to include all children in the search conditions.
■You may be unable to book the restaurant or the time slot you want depending on the availability or other conditions at the time you start the booking process, even if it is within the period for booking.
Please check here for information on temporary restaurant closures.
■Some restaurants limit the amount of time you can stay in the dining area. Please be sure to check when you book a restaurant.

Restaurants in Tokyo Disneyland / Tokyo DisneySea
■Please note bookings for Park restaurants are not accepted from 9:00 p.m. (JST) the day before you wish to dine to 8:59 a.m. (JST) on the day you wish to dine.
■Making a booking for the purposes of conducting commercial activities or re-selling the booking is prohibited.
You may be requested to show identification to dine at the restaurant.
Please understand that if we find that a booking has been re-sold, we may deny service to the party with the re-sold booking.

Please read before booking a restaurant

■You can make up to three bookings, including show restaurants, for the same dining date
(excluding Great American Waffle Co.).
■Priority Seating for restaurants in the Parks or Disney hotels within Tokyo Disney Resort can be booked in advance for one time slot in each meal category (breakfast, lunch, and dinner) on the same dining date. (Guests with Online Reservations Privileges or Complimentary Breakfast, can book one time slot for each meal in either the benefits category or the general category, but not both.)
※excluding Great American Waffle Co.
■A reservation for up to eight persons, including children age 3 or under, can be made with one booking. Please be sure to include all children in the search conditions.
■You may be unable to book the restaurant or the time slot you want depending on the availability or other conditions at the time you start the booking process, even if it is within the period for booking.
Please check here for information on temporary restaurant closures.
■Some restaurants limit the amount of time you can stay in the dining area. Please be sure to check when you book a restaurant.

Restaurants in Tokyo Disneyland / Tokyo DisneySea
■Please note bookings for Park restaurants are not accepted from 9:00 p.m. (JST) the day before you wish to dine to 8:59 a.m. (JST) on the day you wish to dine.
■Making a booking for the purposes of conducting commercial activities or re-selling the booking is prohibited.
You may be requested to show identification to dine at the restaurant.
Please understand that if we find that a booking has been re-sold, we may deny service to the party with the re-sold booking.

Please read before booking a restaurant

■Payment must be made by credit card when booking on this website. Please have your credit card ready.
■You can make up to three bookings (including for restaurants that are not show restaurants or that are one of the hotel benefits) for the same dining date.
■A completed booking does not guarantee admission to the Park.
■As admission may be restricted depending on conditions at the Park, we recommend purchasing fixed-date Park tickets to ensure admission on your dining date.
■A booking for up to eight persons can be made at one time.
■The period that reservations for show restaurants can be made is shown below.
Advance Booking
From 9:00 a.m. (JST) one month before to 8:59 p.m. (JST) the day before you wish to dine.
- If the month before does not have the same day as your dining date, then you can book from the 1st of the next month. (Example: If the date you want is March 30, you can book from March 1 because February does not have 30 days.)
Booking on Day of Visit
From 9:00 a.m. (JST) to two hours before the show start time.
- For the first performance of a lunch show, bookings can be made up to 30 minutes before.
- Bookings can be made online on the day of visit only if tables are still available.
■At the time you start, even if it is still during the booking period, you may be unable to make a booking due to no availability or other reasons.

Please read before booking a restaurant

■Payment must be made by credit card when booking on this website. Please have your credit card ready.
■You can make up to three bookings (including for restaurants that are not show restaurants or that are one of the hotel benefits) for the same dining date.
■A completed booking does not guarantee admission to the Park.
■As admission may be restricted depending on conditions at the Park, we recommend purchasing fixed-date Park tickets to ensure admission on your dining date.
■A booking for up to eight persons can be made at one time.
■The period that reservations for show restaurants can be made is shown below.
Advance Booking
From 9:00 a.m. (JST) one month before to 8:59 p.m. (JST) the day before you wish to dine.
- If the month before does not have the same day as your dining date, then you can book from the 1st of the next month. (Example: If the date you want is March 30, you can book from March 1 because February does not have 30 days.)
Booking on Day of Visit
From 9:00 a.m. (JST) to two hours before the show start time.
- For the first performance of a lunch show, bookings can be made up to 30 minutes before.
- Bookings can be made online on the day of visit only if tables are still available.
■At the time you start, even if it is still during the booking period, you may be unable to make a booking due to no availability or other reasons.

Please read below
before making your reservation

All reservations made through this website for stays at a Disney Hotel will require an advanced payment per room at the time the reservation is made. This amount will be received as a deposit, and will be deducted from your final room charge at the time of checkout.
Note: Deposits are considered a part of your room charge, cancellation fees, and penalty charges.

Deluxe Type: 30,000 yen (per stay)
- Disney Ambassador Hotel
- Tokyo DisneySea Hotel MiraCosta
- Tokyo Disneyland Hotel

Value Type: 15,000 yen (per stay)
- Tokyo Disney Celebration Hotel


Please see here for rules regarding the deposits