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Disney Hotels: Exemption of Cancellation Fees (Updated 10:00 a.m., September 10, 2021)

Jan/07/2021 (Thu)

The Japanese government, as well as requests from local authorities, Tokyo Disney Resort will exempt the cancellation fees for the following reservations.
If you would like to cancel your reservation, please cancel by 8:59 p.m. the day before your stay through this website. Due to how the system works, the cancellation confirmation email will show that a cancellation fee has been charged; however, the cancellation fee will be refunded at a later date.

■ Reservations eligible for a cancellation fee refund
・Disney hotel reservations with stays that fall between September 13 and September 30, 2021
Eligible reservations: Booked by September 10, 2021, and canceled on or after September 9, 2021

・Disney hotel reservations with stays that fall between September 1 and September 12, 2021
Eligible reservations: Booked by August 18, 2021, and canceled on or after August 17, 2021

・Disney hotel reservations with stays that fall between August 23 and August 31, 2021
Eligible reservations: Booked by July 31, 2021, and canceled on or after July 30, 2021

・Disney hotel reservations with stays that fall between July 12 and August 22, 2021
Eligible reservations: Booked by July 10, 2021, and canceled on or after July 8, 2021

■ Method of refund
The method of refund varies depending on how the payment was made.
Credit card: Refund will be made to the credit card that was used for payment.
Bank transfer, postal, convenience store, or online convenience store payments: An email regarding the refund will be sent to you at a later date.

Please read before booking a restaurant

■You can make up to three bookings, including show restaurants, for the same dining date
(excluding Great American Waffle Co.).
■Priority Seating for restaurants in the Parks or Disney hotels within Tokyo Disney Resort can be booked in advance for one time slot in each meal category (breakfast, lunch, and dinner) on the same dining date. (Guests with Online Reservations Privileges or Complimentary Breakfast, can book one time slot for each meal in either the benefits category or the general category, but not both.)
※excluding Great American Waffle Co.
■A reservation for up to eight persons, including children age 3 or under, can be made with one booking. Please be sure to include all children in the search conditions.
■You may be unable to book the restaurant or the time slot you want depending on the availability or other conditions at the time you start the booking process, even if it is within the period for booking.
Please check here for information on temporary restaurant closures.
■Some restaurants limit the amount of time you can stay in the dining area. Please be sure to check when you book a restaurant.

Restaurants in Tokyo Disneyland / Tokyo DisneySea
■Please note bookings for Park restaurants are not accepted from 9:00 p.m. (JST) the day before you wish to dine to 8:59 a.m. (JST) on the day you wish to dine.
■Making a booking for the purposes of conducting commercial activities or re-selling the booking is prohibited.
You may be requested to show identification to dine at the restaurant.
Please understand that if we find that a booking has been re-sold, we may deny service to the party with the re-sold booking.

Please read before booking a restaurant

■You can make up to three bookings, including show restaurants, for the same dining date
(excluding Great American Waffle Co.).
■Priority Seating for restaurants in the Parks or Disney hotels within Tokyo Disney Resort can be booked in advance for one time slot in each meal category (breakfast, lunch, and dinner) on the same dining date. (Guests with Online Reservations Privileges or Complimentary Breakfast, can book one time slot for each meal in either the benefits category or the general category, but not both.)
※excluding Great American Waffle Co.
■A reservation for up to eight persons, including children age 3 or under, can be made with one booking. Please be sure to include all children in the search conditions.
■You may be unable to book the restaurant or the time slot you want depending on the availability or other conditions at the time you start the booking process, even if it is within the period for booking.
Please check here for information on temporary restaurant closures.
■Some restaurants limit the amount of time you can stay in the dining area. Please be sure to check when you book a restaurant.

Restaurants in Tokyo Disneyland / Tokyo DisneySea
■Please note bookings for Park restaurants are not accepted from 9:00 p.m. (JST) the day before you wish to dine to 8:59 a.m. (JST) on the day you wish to dine.
■Making a booking for the purposes of conducting commercial activities or re-selling the booking is prohibited.
You may be requested to show identification to dine at the restaurant.
Please understand that if we find that a booking has been re-sold, we may deny service to the party with the re-sold booking.

Please read before booking a restaurant

■Payment must be made by credit card when booking on this website. Please have your credit card ready.
■You can make up to three bookings (including for restaurants that are not show restaurants or that are one of the hotel benefits) for the same dining date.
■A completed booking does not guarantee admission to the Park.
■As admission may be restricted depending on conditions at the Park, we recommend purchasing fixed-date Park tickets to ensure admission on your dining date.
■A booking for up to eight persons can be made at one time.
■The period that reservations for show restaurants can be made is shown below.
Advance Booking
From 9:00 a.m. (JST) one month before to 8:59 p.m. (JST) the day before you wish to dine.
- If the month before does not have the same day as your dining date, then you can book from the 1st of the next month. (Example: If the date you want is March 30, you can book from March 1 because February does not have 30 days.)
Booking on Day of Visit
From 9:00 a.m. (JST) to two hours before the show start time.
- For the first performance of a lunch show, bookings can be made up to 30 minutes before.
- Bookings can be made online on the day of visit only if tables are still available.
■At the time you start, even if it is still during the booking period, you may be unable to make a booking due to no availability or other reasons.

Please read before booking a restaurant

■Payment must be made by credit card when booking on this website. Please have your credit card ready.
■You can make up to three bookings (including for restaurants that are not show restaurants or that are one of the hotel benefits) for the same dining date.
■A completed booking does not guarantee admission to the Park.
■As admission may be restricted depending on conditions at the Park, we recommend purchasing fixed-date Park tickets to ensure admission on your dining date.
■A booking for up to eight persons can be made at one time.
■The period that reservations for show restaurants can be made is shown below.
Advance Booking
From 9:00 a.m. (JST) one month before to 8:59 p.m. (JST) the day before you wish to dine.
- If the month before does not have the same day as your dining date, then you can book from the 1st of the next month. (Example: If the date you want is March 30, you can book from March 1 because February does not have 30 days.)
Booking on Day of Visit
From 9:00 a.m. (JST) to two hours before the show start time.
- For the first performance of a lunch show, bookings can be made up to 30 minutes before.
- Bookings can be made online on the day of visit only if tables are still available.
■At the time you start, even if it is still during the booking period, you may be unable to make a booking due to no availability or other reasons.

Please read below
before making your reservation

All reservations made through this website for stays at a Disney Hotel will require an advanced payment per room at the time the reservation is made. This amount will be received as a deposit, and will be deducted from your final room charge at the time of checkout.
Note: Deposits are considered a part of your room charge, cancellation fees, and penalty charges.

Deluxe Type: 30,000 yen (per stay)
- Disney Ambassador Hotel
- Tokyo DisneySea Hotel MiraCosta
- Tokyo Disneyland Hotel

Value Type: 15,000 yen (per stay)
- Tokyo Disney Celebration Hotel


Please see here for rules regarding the deposits